Vice President of Operations – USA
Build and lead the operating model, execution discipline, service standards, controls, and scalable operational capabilities supporting DApps Platform's U.S. market growth.
Build the operating foundation for U.S. scale.
DApps Platform USA is the U.S. market-facing business and operating designation of DApps Platform Inc. for Company-authorized U.S. activities. The U.S. operating, technology, commercial, governance, and control capabilities supporting this role are being developed in Los Angeles.
The Vice President of Operations – USA will lead the design and execution of the operating model supporting the Company's developing U.S. market activities. The mandate includes process architecture, service delivery, operational controls, performance management, cross-functional execution, and organizational buildout.
This is a senior leadership position for an operator who can move comfortably between strategy and execution, establish standards in an evolving environment, and create repeatable systems that support disciplined growth.
The role will work closely with senior leadership and partner across product, technology, sales, finance, risk, compliance, security, and other business functions to ensure operating priorities are executable, measurable, and appropriately governed.
Turn growth into a disciplined operating system.
The role is expected to build an operating model that creates clarity, accountability, control, and execution speed as U.S. activities expand.
Operating Model
Define how teams, workflows, controls, systems, and decision rights come together to support reliable U.S. operations.
Execution Discipline
Create measurable operating cadences, performance standards, ownership structures, and escalation paths.
Scalable Infrastructure
Build processes and capabilities that can support increasing transaction volume, organizational complexity, and market activity.
What you will lead.
U.S. Operating Strategy
Translate Company priorities into a practical U.S. operating model, execution roadmap, resource plan, and management cadence.
Process Architecture
Design, document, improve, and standardize core workflows, handoffs, service levels, escalation paths, and operating procedures.
Operational Controls
Embed appropriate controls, approvals, documentation, monitoring, and accountability into day-to-day operations.
Performance Management
Establish operating metrics, dashboards, service standards, management reporting, and regular performance reviews.
Cross-Functional Execution
Coordinate complex priorities across product, technology, commercial, finance, risk, compliance, security, and support functions.
Issue & Escalation Management
Create clear mechanisms for identifying operational issues, assigning ownership, resolving root causes, and escalating material matters.
Team & Capability Buildout
Help define organizational requirements, recruit operating talent, develop leaders, and establish standards for accountability and execution.
Business Continuity & Scale
Support operational resilience, continuity planning, capacity management, vendor coordination, and readiness for increasing business complexity.
Experience that creates operating confidence.
- 10+ years of relevant experience in operations, business operations, financial services, fintech, digital assets, technology, payments, capital markets, or a related environment.
- Demonstrated experience designing or scaling operating models, processes, controls, and cross-functional workflows.
- Strong track record leading operational teams, transformation initiatives, or complex business execution.
- Experience establishing KPIs, management reporting, service standards, operating cadences, and accountability mechanisms.
- Strong understanding of operational risk, internal controls, process governance, and issue-management disciplines.
- Ability to work effectively with senior executives and coordinate priorities across multiple business and control functions.
- Excellent analytical, organizational, communication, decision-making, and problem-solving skills.
- High level of professionalism, judgment, integrity, discretion, ownership, and accountability.
Create clarity. Improve execution. Build for scale.
Operating Clarity
Establish clear ownership, workflows, service standards, and decision rights across critical U.S. operations.
Execution Reliability
Create measurable operating discipline that improves visibility, follow-through, issue resolution, and management confidence.
Scalable Operations
Build systems, processes, controls, and teams that can evolve with the Company's U.S. market growth.
Establish the operational foundation.
Assess current operating capabilities, critical workflows, control requirements, organizational dependencies, technology touchpoints, and near-term execution priorities.
Establish operating cadences, ownership standards, performance reporting, priority process improvements, service expectations, and issue-management disciplines.
Scale repeatable operating processes, strengthen cross-functional execution, refine controls, develop team capabilities, and define the next stage of operational infrastructure.
Role information.
Supporting long-term performance.
Medical, Dental & Vision
Health benefit options for eligible employees, subject to applicable plan terms and eligibility requirements.
401(k)
Retirement savings benefits and applicable company contributions, subject to plan terms.
Paid Time Off
Paid time off designed to support sustained performance and personal well-being.
Professional Development
Support for relevant professional education, industry events, conferences, and continued development where appropriate.
Long-Term Incentives
Eligible leadership positions may include equity or other long-term incentive opportunities, subject to applicable terms and company plans.
Executive Flexibility
Additional flexibility may be considered for qualifying leadership positions based on role scope and business needs.
Flexibility with operating accountability.
Senior operating leadership is measured by judgment, execution, collaboration, control, and outcomes, not by occupying the same desk every day.
Depending on business requirements, this position may support flexible arrangements while maintaining the in-person engagement, confidentiality, availability, travel, and cross-functional collaboration required to build and operate the Company's U.S. capabilities.
Equal Opportunity
DApps Platform is committed to maintaining a professional work environment based on merit, qualifications, performance, and business requirements. Employment decisions are made consistent with applicable laws and company policies.
Help build the U.S. operating organization.
If your operating leadership, execution background, and experience building scalable organizations align with this opportunity, we welcome your application.
Click below to open your email application. Please attach your résumé or CV before sending.
APPLY FOR THIS POSITION →Applications: careers@dappsplatformusa.com
